Customer Service Request
This form may be used for General Questions, Feedback, and Appeals. Customers with an established account should utilize their online accounts to submit a Customer Service Request.
Enter all required information and you will be contacted by a Code Enforcement Staff Member. To view the results of your appeal or inquiry, click on Appeals/Inquiries under the view Permit Menu
Customer Information
Provide Customer Information. If unchecked, Request will be submitted as Anonymous Customer.
Exisiting Customer New Customer
Customer Email...
(   )   -    
Customer Phone:
Note for Customer Requests: Customer Information is not required, but preferred to allow the Customer Service Team to process your requests. If you choose not to include your information, ie submit an Anonymous request, we will be unable to provide follow up via email or phone call. To receive follow up information you will need to call our Customer Service Center, (980-314-2633, option 1, then 1) and provide your Customer Service Request Confirmation Number.

Inspection Appeals: Customer Information is required for Inspection Appeals.
Address Information
Address Lookup
Please provide Address of the Project, Complaint, or Concern.

Note: Complaints or Appeals submitted without a valid address cannot be processed.
Address with City:
Parcel Number:
Customer Service Request General Information
Request Type:
Tell us about your request.
Please be very specific.
Screen ID: 555758